Trainer DAY 2

Feedback Checkpoint: Day 2

By Greg Rudawski |
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End of Day 2

Have the new hire complete and submit a timesheet for day 2 of training. 

By Greg Rudawski |
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EOD 2 – Feedback Checkpoint

For this Feedback Checkpoint, take some time to reflect thoughtfully on Day 2 of training. The new hire will do the same.  Q1 – Did the new hire come prepared for training? Q2 – Did the new hire understand the content covered? Q3 – Did the new hire ask questions if the information wasn’t clear?Q4 […]

By Greg Rudawski |
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Timesheets

Confirm new hire has timesheets Review commuting and the hour deduction for commutes Review time entry for each work order Time Started On-Site Time Ended On-Site Work order Number Store Number Discuss that unaccounted for time must be documented

By Greg Rudawski |
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Client Apps Day 2 – Feedback Checkpoint

For this Feedback Checkpoint, take some time to reflect thoughtfully on the Client Applications section. The new hire will do the same.  Q1 – Did you review how to enter job notes in mHelp? Q2 – Did you instruct how to put receipts into mHelp and Expensify for BBW & VSS work?

By Greg Rudawski |
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IFM

Review signing in, accessing a work order, adding time in and out Review adding Photos to a Work Order Instruct new hire on Status Change i.e. Break the Work Order

By Greg Rudawski |
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BBW & VSS

Review IVR importance and submitting job information in mHelp Revisit Quoting Instruct how to put in receipts This also needs to be noted that the receipt that is loaded on here goes into Expensify Instruct where to input material that is used

By Greg Rudawski |
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SMS

Review time in and out, submitting job notes, submitting photos Review how to enter quotes in mHelp Note, if a Quote is unnecessary, use the example of Quoting the replacement of Emergency Exit light

By Greg Rudawski |
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