Service Channel
Review signing in Review GeoFence Review information being submitted to mHelp Copy and Paste Job Notes Submit Photos Add Receipts Put in the time in and time out
Office Apps Day 2 – Feedback Checkpoint
mHelp
Review opening a work order on schedule and discuss areas inside open work order How to read Job Descriptions Where to put job notes Discuss job notes formats (same for all work/all clients) How to add/take photos (in app/from gallery) Review Quoting Labor Material Scope (what needs to be done) Equipment Review how to enter […]
Outlook & Teams
Outlook Review outlook basics from Day 1. Remind the new hire that emails should be checked at the end of each day. Teams: Review Day 1 Ensure the new hire is still signed in Introduce the new hire to their direct supervisor and other technicians to contact for assistance in the field. Review who to […]