ARM Technician Training Reflection & Feedback
Q1: How effective was the trainer at communicating the content of this training course? Q2: How effective were you, as a new hire, at learning the content of this training course? Q3: If given the opportunity, what would you change about this training course?
ARM U
15 Minutes What is ARM U? ARM University (ARM U) is ARM’s Learning Management Platform (LMP). ARM U is a central location for all training and resource materials. Use: Training, submitting time off request forms, downloading timesheets, viewing the ARM contact list. Key Points: Signing in Home page quick links Contact list ARM Resources Time […]
Documenting Time Worked Introduction
This section will cover: ARM University (ARM U) Accurately logging time and completing timesheets Retrieving new timesheets Locating and correctly filling out time-off request forms You will also learn how to find necessary information located in ARM U.
BBW & VSS
What is BBW & VSS? There is no app for BBW & VSS work orders. Information for these gets submitted in mHelp. Clients: BBW & VSS (Bath & Body Works, Victoria’s Secret) Use: All work order information for both Victoria’s Secret and Bath & Body Works should be submitted in mHelp. The store phone must […]
Client Apps Introduction
Client Applications are software apps used by specific ARM clients. These applications are used to drive compliance, communicate to the client about what was done on site, and utilize geo-location to show the client when a technician is on site. These are used in tandem with ARM’s office applications. It’s important to understand these Client […]
Office Apps Introduction
This section will encompass downloading and using the applications necessary while working as an ARM Technician. Office Applications are those software apps that ARM uses internally to communicate and share information. Office Applications training in communication, compliance, and monetary/financial issues includes Microsoft Outlook, Teams, Expensify, mHelp, and others. Although you may be familiar with some […]
EOD 1 – Feedback Checkpoint
For this Feedback Checkpoint, take some time to reflect thoughtfully on Day 1 of training. Your trainer will do the same. Q1 – Did the trainer come prepared? Q2 – Did the trainer cover each app thoroughly? Q3 – Did the trainer answer questions if the information wasn’t clear? Q4 – What do you think […]
End of Day 1
Complete and submit a timesheet for day 1 of training. Submitting Timesheets – Submit to dispatch@teamarm.com & supervisor End of Day 1 Feedback Checkpoint