Trainers Training Guide

Technician Evaluation

Once you have completed the week of training, be sure to complete the Technician Evaluation. The password to complete the evaluation is ArmTechs!

By Greg Rudawski |
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Client Applications

Review Day 1 and Day 2 client application information Review Quoting Review contact information By the end of Day 3, the new hire should be filling out work order details and loading photos on their own. Be sure to monitor app usage and repair work and advise the new hire where to make corrections if […]

By Greg Rudawski |
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mHelp

Review Day 1 & 2

By Greg Rudawski |
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Expensify

Review adding receipts Review how to put in a reimbursable receipt Upload the reimbursable receipt

By Greg Rudawski |
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Client Apps Introduction

Client Applications are software apps used by specific ARM clients. New hires must be knowledgeable about these Client Applications before working with clients. It’s important to communicate the relationship between client applications and mHelp. These applications are used to drive compliance, communicate to the client about what was done on-site, and utilize geo-location to show […]

By Greg Rudawski |
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Lbrands

By Greg Rudawski |
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mHelp

By Greg Rudawski |
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