Trainer DAY 1

20 Minutes Objective Provide an overview of Teams to enable new hires to effectively use the application for communicating with the office on issues related to day-to-day operations. Use Informal communication with the office. Natures that require communication with the office regarding work performed, scheduling, and matters about work orders previously completed. Example: Sending a […]

20 Minutes Objective Provide an overview of Outlook. ARM uses Outlook for communicating with the office on important issues not related to daily operations. Use Formal communication with the office and company updates  – not intended for daily operations. Example: Submitting daily timesheets and receiving general reporting and company announcements.  Points to Cover Downloading Outlook […]

This section will encompass downloading and using the applications necessary while working as an ARM Technician.  Office Applications are those software apps that ARM uses internally to communicate and share information. Office Applications training in communication, compliance, and monetary/financial issues includes Microsoft Outlook, Teams, Expensify, mHelp, and others. Although new hires may be familiar with […]