New Hire Training Guide

Service Channel

Review signing in Review GeoFence Review information being submitted to mHelp Copy and Paste Job Notes Submit Photos Add Receipts Put in the time in and time out

By Greg Rudawski |
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Office Apps Day 2 – Feedback Checkpoint

This is your training Feedback Checkpoint Inbox. Once your Trainer has submitted the appropriate sections, you will see this inbox populated with a new item. To complete your section, simply click into the item below, answer the questions, and click Submit. 
By Greg Rudawski |
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mHelp

Review content from Monday Understand Quoting Labor Material Scope (what needs to be done) Equipment Understand how to enter receipts Note that the receipt that is loaded on here goes into Expensify Label Receipt with Caption Understand where to enter in material that is used

By Greg Rudawski |
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Expensify

Understand how to submit an expense report Understand what is a reimbursable expense and how to submit for reimbursement A purchase is reimbursable if purchased on their personal card Select the Reimbursable Understand what is a Per Diem Expense Training Checkpoints: Teams Message Natalie Rufener about inputting Gas expenses to make sure they are reported.

By Greg Rudawski |
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Teams

By Greg Rudawski |
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Outlook & Teams

Outlook Review the main functions of Outlook. Reminder: emails should be checked at the end of each day. Teams Review Day 1 Meet your direct supervisor and other technicians to contact for assistance in the field. Understand who to contact for the following: Help with a work order Schedules Account managers Expensify

By Greg Rudawski |
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EOD 1 – Feedback Checkpoint

This is your training Feedback Checkpoint Inbox. Once your Trainer has submitted the appropriate sections, you will see this inbox populated with a new item. To complete your section, simply click into the item below, answer the questions, and click Submit. 
By Greg Rudawski |
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End of Day 1

Complete and submit a timesheet for day 1 of training.  Submitting Timesheets –  Submit to dispatch@teamarm.com & supervisor End of Day 1 Feedback Checkpoint

By Greg Rudawski |
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