ARM Technician Training Reflection & Feedback
ARM U
ARM University (ARM U) is ARM’s Learning Management Platform (LMP). ARM U is a central location for all training and resource materials. Use Training, submitting time off request forms, downloading timesheets, and viewing the ARM contact list. Key Points Signing in Home page quick links Contact list ARM Resources Time Off Request Form Tech Resources […]
Documenting Time Worked Introduction
The following topics will cover: ARM University (ARM U) Accurately logging time and completing timesheets Retrieving new timesheets Locating and correctly filling out time-off request forms You will also learn how to find necessary information located in ARM U.
BBW & VSS
There is no app for BBW & VSS work orders. Information for these gets submitted in mHelp. Clients BBW & VSS (Bath & Body Works, Victoria’s Secret) Use All work order information for both Victoria’s Secret and Bath & Body Works should be submitted in mHelp. The store phone must be used to call the […]
Client Apps Introduction
Client Applications are software apps used by specific ARM clients. These applications are used to drive compliance, communicate to the client about what was done on-site, and utilize geo-location to show the client when a technician is on-site. These are used in tandem with ARM’s office applications. It’s important to understand these Client Applications before […]
Office Apps Introduction
This section will encompass downloading and using the applications necessary while working as an ARM Technician. Office Applications are those software apps that ARM uses internally to communicate and share information. Office Applications training in communication, compliance, and monetary/financial issues includes Microsoft Outlook, Teams, Expensify, mHelp, and others. Although you may be familiar with some […]
Client Applications Review
Review Day 1 and Day 2 information Review Quoting Review contact information